
Convert invoices by email: how the channel works
Official references
Use these sources to verify dates, formats, and official rule changes.
Related Technical Wiki
Explore deep-dive developer documentation and regulatory guidelines matching this article.
Common integration error codes explained for non-technical users.
What to check before turning ERP, PDF, or spreadsheet invoice facts into structured XML.
Why human review is part of reliable invoice conversion.
The email channel converts genuine PDF invoice attachments and returns validated artifacts in the same thread. It is included with every active Enterprise subscription and suits controlled, low-volume workflows.
Setup and first conversion
Interactive flow
Send a PDF, get the e-invoice back in the thread
Press play or click a step to follow one invoice through this channel.
Pipeline stage
Turn on Email Import
Email Import is included with every active Enterprise subscription. Enable it in your profile; no manual approval is needed.
- Start an Enterprise subscription and switch on Email Import in your profile. No approval by our team is needed.
- In the account profile, add and verify every sender address. Choose the reply destination and language.
- Copy an inbox from the profile. The generic inbox needs exactly one subject tag such as [XRechnung], [ZUGFeRD], [EN16931], [UBL], or [CII].
- Send one invoice per email, attached as a genuine PDF. With supporting PDFs such as timesheets, name the invoice in an Invoice file line. Each email uses one conversion unit per format.
- Open the threaded reply and review the issued file plus its HTML validation report.
Important limits
Only verified senders are processed. The channel accepts genuine PDF attachments, not renamed images. Low-confidence cases and warnings still need human review. Available units must cover the full message before processing begins.
Email or API?
Use email when a person or mailbox rule benefits from a reply thread. Use the External API when a system needs idempotency, task status, rate-limit information, and explicit downloads.
Frequently asked questions
Can any sender use the address?
No. Each sender must be added and verified in the Enterprise account profile.
Does the service forward the invoice to my customer?
No. It returns results to the configured sender or collective address. You control the later delivery.
See the current email channel
Review setup, subject tags, outputs, billing, limits, and human-review rules.
